Installing the Polycom video software

Video is an optional feature for Avaya one-X Agent. If you intend to make and receive video calls with Avaya one-X Agent, you must install the web camera and its driver on your personal computer and install the Polycom video software. The video software is available with the Avaya one-X Agent installation package. For information on video requirements, see Video requirements.

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  1. Install your Web camera and its driver.

    For detailed procedure to install the Polycom Video software, refer to the installation guide provided with your Web camera.

  2. Navigate to the directory containing the Polycom Video installer.
  3. Double-click Polycom Video Setup.
  4. Follow the on-screen instructions on the installation wizard to complete the setup.
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